Comments on: Give Me Techno Advice III: I can’t gets the damn Internet http://blogfreespringfield.com/give-me-techno-advice-iii-i-can%e2%80%99t-gets-the-damn-internet Con maldad hacias sombreros rojo. Mon, 21 May 2012 11:15:16 +0000 http://wordpress.org/?v=2.9.2 hourly 1 By: Iggy http://blogfreespringfield.com/give-me-techno-advice-iii-i-can%e2%80%99t-gets-the-damn-internet/comment-page-1#comment-2540 Iggy Fri, 11 Jul 2008 11:56:43 +0000 http://blogfreespringfield.com/give-me-techno-advice-iii-i-can%e2%80%99t-gets-the-damn-internet#comment-2540 Not sure if you have seen the articles on this. But I would assume what you have come across is the ZoneAlarm DNS issue. From a quick read yesterday - there should now be a fix out for this. You definitely do not want to leave your firewall setting at medium for long periods of time. The ZoneAlarm forum and some older helpful resources can always be found at zone.iggyz.com DNS Fix Knocks Zone Alarm Users Offline http://www.dslreports.com/shownews/DNS-Fix-Knocks-Zone-Alarm-Users-Offline-95977 MS update KB951748 and ZoneAlarm --- PROBLEM http://www.dslreports.com/forum/r20759839-MS-update-KB951748-and-ZoneAlarm-PROBLEM Not sure if you have seen the articles on this. But I would assume what you have come across is the ZoneAlarm DNS issue. From a quick read yesterday – there should now be a fix out for this. You definitely do not want to leave your firewall setting at medium for long periods of time.

The ZoneAlarm forum and some older helpful resources can always be found at zone.iggyz.com

DNS Fix Knocks Zone Alarm Users Offline

http://www.dslreports.com/shownews/DNS-Fix-Knocks-Zone-Alarm-Users-Offline-95977

MS update KB951748 and ZoneAlarm — PROBLEM

http://www.dslreports.com/forum/r20759839-MS-update-KB951748-and-ZoneAlarm-PROBLEM

]]> By: Dan at BFS http://blogfreespringfield.com/give-me-techno-advice-iii-i-can%e2%80%99t-gets-the-damn-internet/comment-page-1#comment-2536 Dan at BFS Thu, 10 Jul 2008 23:20:49 +0000 http://blogfreespringfield.com/give-me-techno-advice-iii-i-can%e2%80%99t-gets-the-damn-internet#comment-2536 Okay. I checked ZoneAlarm and changed the Internet Zone Security from High to Medium. Now I can access the Internet. I don't know if it's always been set at Medium and somehow it got switched to High. (I didn't do it.) Or, if it's always been set at High and some other problem is preventing a connection at that level of security. Should I leave well enough alone, or might there be another issue? Okay. I checked ZoneAlarm and changed the Internet Zone Security from High to Medium. Now I can access the Internet.

I don’t know if it’s always been set at Medium and somehow it got switched to High. (I didn’t do it.)

Or, if it’s always been set at High and some other problem is preventing a connection at that level of security.

Should I leave well enough alone, or might there be another issue?

]]> By: Russ http://blogfreespringfield.com/give-me-techno-advice-iii-i-can%e2%80%99t-gets-the-damn-internet/comment-page-1#comment-2535 Russ Thu, 10 Jul 2008 21:33:56 +0000 http://blogfreespringfield.com/give-me-techno-advice-iii-i-can%e2%80%99t-gets-the-damn-internet#comment-2535 Ha. I was just about to tell you to call Shoo. I'm psychic. Ha. I was just about to tell you to call Shoo. I’m psychic.

]]> By: shoo http://blogfreespringfield.com/give-me-techno-advice-iii-i-can%e2%80%99t-gets-the-damn-internet/comment-page-1#comment-2534 shoo Thu, 10 Jul 2008 20:42:43 +0000 http://blogfreespringfield.com/give-me-techno-advice-iii-i-can%e2%80%99t-gets-the-damn-internet#comment-2534 What kind of screen are you getting when you open the browser? Does it look like it's trying to retrieve your homepage, or does it immediatly go to a screen that says it can't connect. Are you using any 3rd party firewall/virus protection? (That's usually the first place to look) From the start button, click run, type in "cmd" in the window, hit enter, type "ipconfig" (let us know what you get) we're looking for a number like 192.168.1.x. Then type "ping google.com" Does it timeout? Hate to say it, but did you check to see if the network cable was still connected to the back of the PC? Sometimes the most ovbvious things are the most overlooked. What kind of screen are you getting when you open the browser? Does it look like it’s trying to retrieve your homepage, or does it immediatly go to a screen that says it can’t connect.

Are you using any 3rd party firewall/virus protection? (That’s usually the first place to look)

From the start button, click run, type in “cmd” in the window, hit enter, type “ipconfig” (let us know what you get) we’re looking for a number like 192.168.1.x.

Then type “ping google.com”

Does it timeout?

Hate to say it, but did you check to see if the network cable was still connected to the back of the PC? Sometimes the most ovbvious things are the most overlooked.

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